Managed Services

Outcome-driven engagements measured by KPIs/SLAs, delivered in a risk-reward model

Our Goals

Enterprises are often asked to do more with less – execute faster, better and cheaper. This requires innovative engagement models and partners who can help drive operational and technology transformation. Organizations are looking for “pay as you go” models without huge upfront costs for predictable costs and the ability to scale up or down and minimize risk.

 

BeaconFire’s outcome-based model and solutions are enabled by frameworks, technology centers of excellence (CoE) and partners so enterprises can meet business goals. Whether delivering operational excellence through our Intelligent Operations Center or partnering with customers in their technology transformation journey, BeaconFire is your one stop shop.

Offerings & Solutions

Cloud & Infrastructure Managed Services
Multi-skilled 24x7x365 operations providing support at all levels using our proven framework with people, process and technology.
Designed on the principles of shift- left, automate or eliminate are our AI-powered solutions leveraging NLP and machine reasoning to transform customer experience. ITSM, TAM and ITOM are integrated at code level to provide better integration with up to 50% cost benefits.
Application Management & Sustenance
AI/ML-driven predictive monitoring for unparalleled preventative care with single pane of glass that provides complete status of the engagement in one place, designed on the principles of left shift, automate or eliminate.
Framework to predict peaks (system- or business-driven) and respond effectively without impacting customer experience
Business & Engineering Managed Services
Full suite of no-hassle managed services for all aspects of business and systems engineering applications, service desk, and supporting infrastructure
Oracle Fusion Cloud Managed Services
Future-proof your technology with a team of experts that provide managed cloud services to help you scale resources as required, provide consistency to clients, prune costs, assure business continuity and more